Make It Easy For Customers To Buy: How Offering Free Trials/Demonstrations Can Boost Your Sales

Sometimes it’s hard to see the benefit of something we haven’t seen in action or tried first. Offering a free trial period, or a demonstration of your product, can be a great way to alleviate a potential customer’s fears and make them confident the product will work for them. Also, once someone has tried something free they often feel obliged to reciprocate by purchasing from you - it’s the principle of reciprocity in action.

For example, if you have a software product, offer a free 30 day trial, so customers can see how it works, use it and see the results they get from it. You’ll get customers who may have sat on the fence or not purchased previously all of a sudden be ready to buy because they can get a chance to experience how great the product can actually be for them.

There’s one tip we’ve learned over the years that can greatly increase your retention rate here (or essentially how many stay on past the trial period), and that’s to offer a free trial, but require them to enter their credit card or payment details. Instead of charging them, which can decrease the conversion rates even more, just authorize their credit cards for $1 or so (this is typically where their card temporarily sees a charge for like $1 that never officially goes through – similar to what many gas stations do when you pay at the pump). If you use Paypal, you don’t even have to worry as much about this and can just do a straight trial for X days that automatically charges once the trial ends (Paypal is typically very good at getting money from customers, whereas for credit cards you often have to authorize them to make sure that they’re legit to start with).

You can also use trials as “special offers” whenever you want to run a sale. For instance, if you regularly sell a software tool for $997 / year, you can have a special offer where you do a free trial for 14 or 30 days. This can get a ton of people who’ve been on the fence to jump on this offer, as they know that the only other way for them to try out the software would be to pay $997 upfront.

So make it easy for customers to see the value in your product and purchase from you by offering a free trial or demonstration of your product. You’ll get a chance to make them feel comfortable with your product and see how great it is for them, before having to lay down their hard-earned cash. This in turn leads to more sales, especially from people who may have been skeptical about your product without the chance to try it first.

For more tips on sales and converting leads, check out this book 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.

How Focusing on the Benefits of Your Offer Can Help Convert Sales

So how can focusing on the benefits of your offer increase your sales? It’s a marketing technique that encourages customers to focus on the end result that your product will give them, which is a powerful motivator to encourage customers to buy.

Your offer will have features (specifications) and benefits (the end result). In your marketing focus on the benefits of your service/product, instead of the features. It’s the benefits that sell your product, not the features. For example, does a person buying an anti-aging cream want to know that it contains the ingredient Q10 or that it visibly reduces wrinkles and makes them look younger? Think about how you can use the benefits your product provides in your marketing - you can still list the features, but link them to the benefit that the feature will give your customer.

For example, if you have a business selling a course teaching guitar lessons, you might have three main features that you could translate into benefits for your students:
Feature 1: Over 50 pages of guitar lessons
Benefit 1: Learn to play the guitar in under 3 hours!
Feature 2: Get training on how songs are made.
Benefit 2: You’ll be able to create your very own songs!
Feature 3: Practice on over a dozen songs with step by step instructions.
Benefit 3: You’ll be able to play over a dozen top songs in no time!
Each time, the emphasis is on what the student is actually getting out of the feature by explaining the end result that they’ll receive from that feature.

It’s amazing the difference changing your sales pitch from focusing on features to focusing on benefits instead can do. We’ve seen pitches go from poor conversions to great conversions just by changing that up.

One big trick that we’ve learned over the years is that you can even start your own side businesses mostly hands free by utilizing this concept! To do this fairly easy trick, all you have to do is look for other offers that seem to have lots of happy customers (testimonials, reviews, case studies, etc.) but don’t do a good job on the sales page of talking about the benefits. Many service providers on places like Fiverr.com and other “services for sale” type sites often do a poor job at this, but you can either create your own service (can also work with products) where you use them to fulfill the work for you but with a better sales page, or you can just reach out to them and ask if you can use their testimonials, case studies, etc. as long as you use them to provide the service that you’ll be selling to your prospects. Many are happy to agree to such a thing, and this allows you to literally be selling something within a day without having to do much of any ongoing work yourself. All you do is make a better pitch and sell it yourself!

So, in your marketing, look at how you can emphasize the benefits that customers receive from your service, as opposed to focusing on the features. You can still list the features, as they are important, especially with certain products, but link them to what the customers will get out of that feature. Why should the customer care about that feature - what end result does it deliver to them?

To find out how other simple tweaks can drastically improve your sales, check out this survey tool that helps analyze your business for areas of improvement BizFire's Free Business Analyzer and Growth Tool.

How Offering A Free Plus Shipping Offer Can Build Your List And Lead To Big Upsells

One of the best things you can do to get people to take action, especially online, is to offer a free plus shipping & handling offer. These offers have an obvious HUGE value because nothing beats free, and by having them pay a small S&H fee, they still see the value in the free product, despite how often times your products’ costs might be completely covered in this S&H fee.

For instance, if you go to a site like Aliexpress.com, which specializes in drop-shipping products of all sorts, you can find lots of jewelry, pet toys, gadgets, etc. for under $2 that already include free shipping. Some of these have perceived values of easily $10 to $30 or more.

That means that your customers get an awesome deal by thinking they got the bargain of a lifetime, while you also get a steal of a deal by getting a new customer at better than no cost to you (if the product and shipping costs $2, for instance, you’re up $3 in profit just by charging a $5 S&H fee).

Obviously, it’s hard to strike it rich at a few bucks at a time, which is why you want to treat these offers as only an entry point into your sales funnel/offers. You want to offer them additional upsells, other products/services on your backend, and take full advantage of their e-mail address to reach out with additional offers in the future, as everything from that point on could be pure profit for you (at least in terms of no advertising costs).

We’ve started entire businesses around this model. You can really up your profits here, like we did, by not only getting lots of front-end buyers in with an amazing free plus S&H deal, but by then offering several related upsells, including a recurring one with a big bonus worth more than the first payment, which can skyrocket your conversions into your biggest money makers in your funnel. This all sets you up to get great conversions both on your cheap front-end to get a lot of buyers, but also get great conversions on your upsells that make your real money. Never underestimate the power of getting something for free or a big bonus with a smaller purchase.

So consider an impulse buy product with a free plus S&H offer where you don’t lose money after collecting the small S&H charge.  Then upsell additional offers to make the most of your money.

For more help mapping out your upsells and sales funnels, so you can look at how you can increase your business, check out this software that helps you build out your sales funnel. BizFire's Free Funnel Maker & Analyzer

Using Trust To Build Your Business: What You Need To Know To Use Referrals To Your Advantage

Have you ever tried a product or service based on the word of a friend, colleague or family member? Many of us have, because we trust that person and are more likely to take their recommendation over someone we don’t know. This is the power of referrals. Ask your current customers if they have friends, family, or people they know that they think would love your service, then contact those people on behalf of them, offering your services/products. This is a great way to get access to potential new customers, while also having a warm introduction – you’re not cold-calling (or emailing!) them, as you’re essentially being introduced by their trusted friend/family member (your current client).

For example, say you have an ecommerce business where you sell natural beauty products. You could email out to your customers, asking them if they know anyone that would love your products as much as they do.  If so, ask them to pass on the email address of those people and explain you’ll not only offer their friend a free sample of your most popular product, but that they too will receive a bonus 15% off their next purchase online as a thank-you. When you email the new lead with your free sample offer, mention that their friend thought they’d like your products, which is why you’re emailing and would love to offer them this free sample as a gift.

So put the power of referrals to work for you and piggy-back on the trust that your customers have already built with their friends and family. Ask your customers if they know people they think would love your product/service, and if they’d be willing to pass their contact info on to you. Contact those people on their behalf and make them a special offer!

Are you after other great ways to reach new leads? Check out a demo of this software, which can help you find new leads already interested in your niche, and grab a special deal!  Web Fire

How to Go From Having Customers Balking at Your Price to Being Ready to Buy – the Power of the Word “Only”

How items are described and the words we use to frame situations can have a big impact on how we then think about a scenario. Just as saying, “I cut my finger, but there’s only a little blood” versus, “I cut my finger and there’s blood everywhere,” paint two very different pictures, the words you use to describe your pricing can make a big difference to your sales. Something as small as just putting the word “only” before your pricing can increase your sales.

For example, if your price point is $97, instead write "Only $97." Psychologically, by putting “only” in front of the price, you are making little of the price, implying that it isn’t that big, and is a good deal.

While it may seem small, little tweaks can have a big impact on conversions. How we “frame-up” and train our customers to think about our pricing can influence their buying decision. By using the word “only” before your price (eg, “Only $97” vs. “$97”) it psychologically implies the value you are getting is greater than the small amount you are paying.

For more tips and tricks on increasing sales, marketing strategies and ways to make more money in your business, check out this book 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.

Pricing Strategies to Increase Your Sales

How can you price your product in a way that psychologically impacts your customer into believing they’re getting a great deal? When people see the difference, between your normal price and your sales price, it influences their decision to purchase. By having a “normal” price listed it creates the impression that the deal they are getting is awesome. They’re getting all this value at a price that is way less than “normal”. People love to believe they are getting a bargain and by listing both your normal and sale price side by side, it highlights the value they’re getting for their money.

For example, when you list your pricing, write it as, "Normally $197 -- Only $97 Today!"

You can also come up with reasons to have such discounts listed. These reasons can be mentioned next to the discounted price as well. These could be things like a holiday special, inventory closeout, end of year special pricing, manager’s special, etc.. Any reason works and makes it seem like a legitimate deal that customers have to take advantage of.

Remember, people love a bargain. So create the perception of a great deal by listing your “normal” price next to your sales price (eg, "Normally $197 -- Only $97 Today!"). Also consider names for special deals just to have a reason for that deal (like a holiday discount or manager’s special).

For more great pricing strategies, as well as little-known marketing tricks, check out this book: 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.

Why Content Is Still King

One common and popular phrase that has stood the test of time is "content is king" why? Because it has remained true despite hundreds of other factors like SEO practices, social media, and many other modern trends influencing online businesses and marketing. SEO experts have begun to adopt the philosophy that content is the most crucial factor of the ranking of any website.

Despite the fact that the importance of content is emphasized in many high places, too many aspiring online entrepreneurs have not fully understood and embraced this idea. Many will miss out on the benefits that great and original content can bring to a page. There are many to consider.

First of all, though, it is essential to be familiar with what content actually is. There is no short answer to this question. Content is everywhere and it's used in everything. In blogs, posts and articles you can find it along with web content like an “about us” page or a page describing products and services, all of which are part of the page's content. Moreover, the posts on social media accounts are also considered content.

Many companies and businesses think that uploading content regularly and in large amounts alone will improve the visibility of their sites, ranking, and ultimately, sales. It may be true to some extent that posting content regularly is essential, but it is also important that the content produced is unique and engaging to visitors.

Good content performs the following functions:

• Helps in branding of the business.
• Improves the search engine result page (SERP) ranking of the website.
• Increases customer engagement and attracts more traffic to the site.
• Generates leads and sales.

Types of Content

As discussed earlier, content is much more than just words on a website. It encompasses all those materials that are shareable and easily readable by the users, which will lead to the expansion of the customer base and better brand building.

Some types of content might include:

Written Content

Articles, press releases, academic reports, papers, and blog posts are all written material. Many modern types of content have emerged in the last few years, but written content is still considered an essential type of content because it is imperative in publishing different material. Moreover, it acts as a lead magnet and possible sales for a business.

Social Media Content

Social media content has the ability to reach a massive number of people anywhere in the world quickly and easily. All Facebook posts, tweets, LinkedIn posts, and Instagram media is considered to be social media content because it is shareable.

Multimedia Content

The reach of multimedia content has increased manifold. It is imperative to share visual content and even videos to keep your audience engaged. Thanks to rapidly growing video contributors on YouTube and Vimeo, the influence of video is growing. Different types of videos like interviews, teaching videos, product reviews, vlogs, reviews, and gaming videos are being uploaded daily and in heavy volume. These trends are increasing the importance of introducing different types of multimedia content, especially engaging videos.

It's important to discuss these types of content because even though the definition of content has evolved due to advances in technology and modern trends, content is still king. Why? Because it is used in and by all different types of business and all across various platforms. As the internet world of business becomes more competitive, it's becoming more important to use content as a way of spreading your message on any platform.

Customer Engagement

It is imperative that companies and entrepreneurs keep their customers updated and engaged in their business. The content should be unique and engaging for your users. Engaging content draws people and allows your brand to build a stronger bond with the customers. Moreover, good content will be able to attract traffic to your website, even if you have not implemented any other advanced strategy. Overall, it will increase your ranking on search engines, and customer engagement will improve.

Content marketing is a vital part of business success. Companies that have excellent content are naturally more attractive to more inbound links and traffic, and hence the chances visitors buying your products or services will also be on the rise.

The Statistical Importance Of Content

Different researchers and their analysis of the data have shown that content marketing is extremely important in customer engagement, expanding the customer base of a business, and running a successful blog. For example,

• Around 70% of the markets claim that excellent content leads to more engagement with the users.
• Social media content has become highly effective in B2C businesses
• According to a survey, 85% of people prefer brands that have entertaining content like personalized stories, solutions, and experiences.
• Many people find new businesses and companies via Twitter and Facebook.
• Video creators on YouTube have become a huge chunk of social media influencers as their content is seen by millions of people all around the globe.
• Overall, great content is necessary for a successful business, and it is much easier and cost-efficient to produce excellent content. Hence, content marketing is cheaper than traditional marketing, and it generates more leads than conventional marketing techniques.

Producing various types of content and implementing content marketing strategies can seem very complicated and intimidating. Fortunately, there are many programs out there that can help. Robot Author simplifies the process of creating engaging content to attracting more users to your sites.