How Offering A Premium Support Service Can Increase Your Profits And Margins

You’ve probably bought electronics before and been offered the purchase an additional warranty. Or maybe you’ve purchased furniture before and been offered a white glove service to deliver and setup your new couch.

These are all examples of premium support services that can have very large profit margins, so even if only a smaller percentage of customers take you up on them, they can add a lot to your bottom line.

Some of these premium support services can be at little to no cost to you. For instance, one business we’ve seen had a warranty offer where you could get free replacement charger cables forever on your phone, if they ever fail, for a small one time extra fee as long as you just cover the small shipping and handling fee. However, these cables have such huge margins anyway that the small S&H fee literally covered the cost of the cables and the shipping. The “warranty” that was sold was essentially 100% pure profit, despite how it would appear to be an awesome deal for the buyers (paying $5 for S&H instead of $29 for a new cable sounds like, and is, a pretty good deal).

You can even sell access to one on one help, a Facebook group page for extra (and faster) help, etc. Some of these offers you can literally put together in a few minutes, yet some people will naturally buy them just because they think they might have a use for it one day.

Another example would be offering faster support, faster shipping, faster service, etc. All of these can have huge margins for little to no extra work!

So brainstorm at least a couple of extra premium support services that you can offer your buyers (like extra warranties, faster support, faster service, etc.) that come with huge margins despite not really increasing your costs much, if at all.

To find out more tweaks that could drastically change and increase your business, check out our business analyzing tool here BizFire's Free Business Analyzer and Growth Tool.

Why Content Is Still King

One common and popular phrase that has stood the test of time is "content is king" why? Because it has remained true despite hundreds of other factors like SEO practices, social media, and many other modern trends influencing online businesses and marketing. SEO experts have begun to adopt the philosophy that content is the most crucial factor of the ranking of any website.

Despite the fact that the importance of content is emphasized in many high places, too many aspiring online entrepreneurs have not fully understood and embraced this idea. Many will miss out on the benefits that great and original content can bring to a page. There are many to consider.

First of all, though, it is essential to be familiar with what content actually is. There is no short answer to this question. Content is everywhere and it's used in everything. In blogs, posts and articles you can find it along with web content like an “about us” page or a page describing products and services, all of which are part of the page's content. Moreover, the posts on social media accounts are also considered content.

Many companies and businesses think that uploading content regularly and in large amounts alone will improve the visibility of their sites, ranking, and ultimately, sales. It may be true to some extent that posting content regularly is essential, but it is also important that the content produced is unique and engaging to visitors.

Good content performs the following functions:

• Helps in branding of the business.
• Improves the search engine result page (SERP) ranking of the website.
• Increases customer engagement and attracts more traffic to the site.
• Generates leads and sales.

Types of Content

As discussed earlier, content is much more than just words on a website. It encompasses all those materials that are shareable and easily readable by the users, which will lead to the expansion of the customer base and better brand building.

Some types of content might include:

Written Content

Articles, press releases, academic reports, papers, and blog posts are all written material. Many modern types of content have emerged in the last few years, but written content is still considered an essential type of content because it is imperative in publishing different material. Moreover, it acts as a lead magnet and possible sales for a business.

Social Media Content

Social media content has the ability to reach a massive number of people anywhere in the world quickly and easily. All Facebook posts, tweets, LinkedIn posts, and Instagram media is considered to be social media content because it is shareable.

Multimedia Content

The reach of multimedia content has increased manifold. It is imperative to share visual content and even videos to keep your audience engaged. Thanks to rapidly growing video contributors on YouTube and Vimeo, the influence of video is growing. Different types of videos like interviews, teaching videos, product reviews, vlogs, reviews, and gaming videos are being uploaded daily and in heavy volume. These trends are increasing the importance of introducing different types of multimedia content, especially engaging videos.

It's important to discuss these types of content because even though the definition of content has evolved due to advances in technology and modern trends, content is still king. Why? Because it is used in and by all different types of business and all across various platforms. As the internet world of business becomes more competitive, it's becoming more important to use content as a way of spreading your message on any platform.

Customer Engagement

It is imperative that companies and entrepreneurs keep their customers updated and engaged in their business. The content should be unique and engaging for your users. Engaging content draws people and allows your brand to build a stronger bond with the customers. Moreover, good content will be able to attract traffic to your website, even if you have not implemented any other advanced strategy. Overall, it will increase your ranking on search engines, and customer engagement will improve.

Content marketing is a vital part of business success. Companies that have excellent content are naturally more attractive to more inbound links and traffic, and hence the chances visitors buying your products or services will also be on the rise.

The Statistical Importance Of Content

Different researchers and their analysis of the data have shown that content marketing is extremely important in customer engagement, expanding the customer base of a business, and running a successful blog. For example,

• Around 70% of the markets claim that excellent content leads to more engagement with the users.
• Social media content has become highly effective in B2C businesses
• According to a survey, 85% of people prefer brands that have entertaining content like personalized stories, solutions, and experiences.
• Many people find new businesses and companies via Twitter and Facebook.
• Video creators on YouTube have become a huge chunk of social media influencers as their content is seen by millions of people all around the globe.
• Overall, great content is necessary for a successful business, and it is much easier and cost-efficient to produce excellent content. Hence, content marketing is cheaper than traditional marketing, and it generates more leads than conventional marketing techniques.

Producing various types of content and implementing content marketing strategies can seem very complicated and intimidating. Fortunately, there are many programs out there that can help. Robot Author simplifies the process of creating engaging content to attracting more users to your sites.

How To Build A List of Customers You Can Market To Over And Over Again: The Benefits of A Membership Program

A membership program is where your customers sign up, either for free or for a fee, to be part of a community or elite club. As an incentive to sign up they often receive special discounts, invites to product launches, early access and other rewards. The benefit to you is that by offering incentives and rewarding customers’ loyalty, you encourage them to keep coming back to you and buying from your business. You also have the benefit of beginning to build a list of clients that you can regularly market to and offer deals to.

For example, if you have an online store and sell health food products, you could create a VIP membership program for customers, where one of the main benefits is free shipping. You could also offer special deals, such as a free gift (perhaps a sample of a new product you want to promote) with each purchase over $30. The free shipping encourages people to join your VIP Membership Program, now allowing you to continue to regularly market to them, and the free gift with purchase offer incentivizes them to purchase from you.

For another example, if you sell a weight loss course online, you could have a free or paid upsell Facebook group page where they can more easily reach you, interact with others, ask questions pertaining to their own weight loss journey, etc.. This has two main benefits: 1) It can increase the chance that they’ll see future messages / marketing from you (like via Facebook) and 2) It can be a super easy upsell that you can add without any extra real work on your part to initially make it! For instance, you can sell access and include the ability to ask you any question and get a response from an expert, which in the eyes of a lot of prospects can be a huge value. However, to you, it might be something super easy that you might do anyway (answering your customers) but now you can get paid for it!

So consider creating a membership program, where your customers become part of a community, and receive special benefits, (for example, free shipping, early access to sales, special deals, free gifts with purchase). This allows you to start to build a list of leads and customers to market to and also encourages customers to continue to purchase from you.

For other strategies on how to build a customer database and other great marketing tips, check out this book here 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!

How To Reach Out To Local Business Leads

For many people, their businesses are their primary source of income and the way they provide for their families. In order for a business to continue generating a steady source of income, and to grow, a business needs to seek new clients. Anyone who's been in business for a day can tell you how competitive it is. Your customers have plenty of businesses to choose from so you have to go out and find them. It's hard to be found by new customers, but luckily in the age of the internet we have thousands of platforms and means to advertise and market ourselves.

There are many ways to start with lead generation and it can be done through platforms like Google and social media. Many businesses also like to use a landing page along with other methods to generate leads. Using landing pages effectively can be a great way to gather leads, but first you have to get your leads to visit them.

Whether your business is online or offline both avenues are great for getting the word out about what your business is doing. Many believe multimedia marketing is only for the big dogs in the business, but local companies have many avenues before them as well.

1: Paper Publication Advertising

If you're trying to draw in certain groups or demographics, local magazines or newspapers may be the way to go. This is a great way to reach people locally and to reach a specific audience since magazines and paper publications that operate by subscription will cater to a certain audience. By using local publications you also have a higher probability of reaching people in the neighborhood. Even in 2020 there are still ways to be effective in newspaper advertising as well.

2: Online Paid Ads

Pay per click and similar methods of online advertising are still alive and well and with customizable tools and targeting options, ads on platforms like Google, Instagram and Facebook are becoming better than ever. These platforms allow you to set custom budgets and running times as well as specialized goals and targeting options. Social media is ideal for reaching customers because you can reach out to potentially millions or even billions all over the world, but you can narrow them to those who are most likely to take an interest in your business. Local businesses can utilize this incredible option as well, since the ads programs allow you to also target your customers geographically and may even be able to track local behaviors like store visits. Many businesses are using social media to advertise their business as well as to generate leads on platforms like Facebook. Online ads are the ideal way to reach out to potential clients and customers as well as prospective leads globally, nationally, and yes, locally, at the click of a button.

3: Google

Google is the most widely used search engine in the world. While the platform allows you to potentially reach millions or perhaps even billions of customers all over the world, it's also ideal for gathering local leads and clients as well. Did you know? More than half of smart phone users locally find services on Google by simply typing a business or service name then the words “near me” into search engines to find what they need locally. Optimizing your business webpage, landing page, and social media page as well as local results is an ideal way to find the people you need locally. All local entrepreneurs should consider optimizing their listings on Google My Business.
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4: Business Cards

Local businesses are still often relying on tried and true methods, and where the modernization of the digital age hasn't rendered these methods obsolete it has in many ways improved them. Online websites like Vistaprint make it easier than ever to print paper promotional materials like business cards and flyers to help you get the word out in person when the times comes. Design is made easy by online wizards or cheap freelancer services, and if you prefer not to wait for shipment you can even pick them up at your local Stores that offer this service.

Business cards are still a tried and true method for networking and reaching out to local clients and should be carried on you at all times. Often business owners have complained of networking and business opportunities arising in daily conversation, only to realize they had nothing to give the potential client who may have been to rushed to take down a number. Business cards are still a great way to make people aware of your business, social media pages, web pages, and may even be a great way to draw local traffics to your leads pages.

5: Direct Mail

Many in the business world still have mixed views about direct mail marketing, but it is certainly still effective even as a means of lead generation. It takes some work and research but you can market and reach out to leads effectively through direct mail marketing and it is an assured way to reach out to local leads since you know all your recipients are in the neighborhood. Direct mail marketing may not be as effective as it used to be, but many businesses are still using as effective way to expand their client base.

6: Automated Programs

One thing that's making life easier for business owners of every size and stripe, is the development of software that automates and streamlines the process. Programs like Macroleads allows you to organize your leads and reach out far more effectively to potential clients, all while saving precious time.

How Contests Can Be A Great Source of New Targeted Leads

Contests can be a great way to grab more leads or prospects, get feedback or testimonials from existing customers, encourage participation or attendance on webinars, and more. And, it’s not like you have to give away a car or something crazy expensive. In fact, often times cheaper giveaways will help increase your conversions even more (perhaps because they think they’ll have a better chance of winning?).

For instance, you can run an ad where you’re advertising a contest for a free drone that you’re selling. Anyone who enters you know is probably a potential prospect, as they’re interested in the drone that you sell. When you do that, you can immediately advertise a special deal you have on them in case they don’t win (and offer to refund if they do) and want to get it right away. The benefit here is that you can get dirt cheap clicks and leads when advertising this way (on places like Facebook), all while building up a very targeted list (we’ve built up some big mailing lists and businesses this way at a fraction of the cost of what our competitors pay for ads).

You can also use contests as a way to build up your testimonials. Offer to enter customers into a contest when they submit any testimonials or feedback about your product. People love contests, which is why it can be a great way to get them to take action.

So consider using contests to get lots of cheap traffic and leads to check out your offers. Or, alternatively, use contests to encourage testimonials or feedback on your products.

For more help getting targeted leads, check out the WebFire tool here Web Fire.

How to Market Your Business

Businesses of any kind can be quite challenging. There is a lot of saturation and variation in different industrial sectors. It all requires careful research and cautiously formulated strategies. To ensure the success of your business, it is necessary to make your brand stand out from competitors through effective promotion strategies.

Here are the crucial steps in marketing your new business:

Conduct market research

Market research is a crucial component in establishing a marketing strategy for a new business. It includes collecting data about the market in which you are going to establish your business. The data is thoroughly analyzed to determine the needs and requirements of potential customers, prime locations for the business, and the estimation of the budget and pricing of the products and services.

Moreover, market research can also include sales predictions, monitoring latest market trends, and studying the business models of your competition to make sure you adopt the good strategies and discard the bad practices.

Market research can also include conducting surveys, focus groups, competitive analysis, and other valuable research tools.

Profile your target markets

It is inefficient to target a general audience to promote your products or services. Trying to shoot in the dark this way will consume tons of energy, time, and money. Instead, you should focus on a particular segment of society that you know would be interested in your business.

For example, expensive and luxurious items target the upper class, and so the promotion should be executed in a grandiose way.

Segmentation of the audience can be narrowed by numerous factors:
• Location
• Age, gender, income, profession, and qualification
• General lifestyle of the customers like social class and values.

Promote your unique selling proposition (USP)

The markets have become heavily saturated in different parts of the world with businesses of various kinds. However, every company usually has a vision and an aim behind it, which distinguishes it from its competition. A business must identify its unique selling proposition (USP) and promote it heavily among its expected customers to make sure they buy the products from you and not from your competitors. USP is the reflection of your business uniqueness, knowledge, and special skills.

USP of a business can be developed by keeping in mind the following things:
• What is the aim of your business?
• What is the unique thing about your products or services?
• Why should the customers come to you and not to similar businesses like yours?
• How are your products or services going to benefit the customers?

Develop your business brand

Every business, whether large-scale or small-scale, must have a brand that consists of an attractive logo, stylish design and colors, and a unique tagline that reflects your business and aim. A smartly designed brand will connect your customers immediately.

Select Marketing Platforms

There are many avenues in which you can promote your business. There is a myriad of options available for business marketing like business websites, social media platforms like Facebook, Twitter, blogging, flyers, posters, online giveaways, paid media advertisements, and, of course, word of mouth. Most of these options should be utilized by all new businesses for successful marketing in different sectors of society to expand the customer base.

Set Objectives

Every marketing plan must have a goal in mind. These goals should be specific, measurable, appropriate, and achievable within a time frame. A well-thought budget should be allocated to the marketing team of your business so they can utilize the resources available to them appropriately.

While setting the marketing budget, you should keep in mind that marketing is the backbone of your business and so the budget must encompass the following things:

• Development of the business website and its maintenance.
• Implementation of SEO strategies
• Branding which includes logo and flyer designs
• Advertisement printing
• Salary for the marketing team.

Establish a loyal customer base

Returning customers are one of the essential parts of any business. If your customers are satisfied with your products and services, they will keep returning to your business and generate good word of mouth. It is important to get feedback from your customers and keep improving and maintaining the quality of your business to encourage loyalty among the customers.

Monitor and review

Once you have started a good marketing campaign for your business, it is important to monitor the review of the marketing activities after a certain period of time to find out if your strategies are working or not.

Usually, businesses should review the marketing plan every three months. Once your company has established its roots in the industry, you can create a new plan or review the old one whenever a new product or service is launched. The review process includes assessing the sales, general perception about your business, and determining which marketing tool is working the best for your business.

Online Marketing Made Easy

If you follow these steps, you can market your business successfully. However, people with no experience in marketing and business might find some of these strategies to be overwhelming. Even if that's not the case you can get new leads using Domain Lead Pro.

How Split Testing Can Massively Increase Your Conversions and Sales

Too many business owners and marketers will only create one version of an offer, sales page, opt-in page, ad, etc., and simply hope that it works. If it does, they’re happy. If it doesn’t, they think that the offer simply doesn’t work.

That’s a horrible way to go about it. If your first attempt doesn’t work, you’ll want to create several different versions of all of those to see if maybe it’s something in your sales copy. And even if you get lucky and get a winning offer right off the bat, you’ll want to constantly test new things in the sales copy to see if you can increase clicks to your ads, lead conversions to your opt-in pages, sales to your sales page, and upsells to your upsell pages.

It doesn’t have to be hard. Even just changing around headlines or little things here and there can often have drastic effects. For instance, you might find that changing a headline and shortening down the length of an opt-in page might boost your lead conversions from 20% to 30%.  That alone could increase your sales by 50%! And by tweaking an upsell page just a bit, you might find that you move conversions there from 5% to 8%, which would be a 60% increase on the backend! Little changes can go a long way and can easily turn a loser campaign into a winner.

And the best part about all this is that little increases in conversions here and there can be responsible for massive increases in money made overall. But having said that, you want to be sure to focus your efforts first on the parts that make you the most money. For instance, improving your front-end conversion rates or those on your biggest money making upsell will almost certainly make you a lot more than focusing on your fourth upsell that doesn’t sell much currently (not to say you can’t improve that and make more, though).

One awesome free tool you can use is BizFire’s Funnel Maker, which you can get for free at www.bizfire.com/funnelmaker. This tool not only lets you build out funnels to simulate a real business, but it lets you see what happens when you increase or decrease conversions in various parts. It’s perhaps our favorite tool to play around with and plan out our businesses!

So make sure you are always testing new sales copy and upsells in order to see if you can increase your opt-in rate, sales conversions, or upsell conversions. Little changes can often have drastic effects that can turn a bad campaign into a winner.

And to check out the Funnel Maker software for free to see how even small changes can massively impact your conversions, click here BizFire's Free Funnel Maker & Analyzer.