How Listening to Your Clients Wants and Needs Can Help You Land More Sales

Business owners often do more talking than listening. When it comes to making sales, often it’s best to do more listening than talking. Instead of overthinking and brainstorming what your prospects might want, why not just ask them? You’d probably be surprised at how easy it can be to sell them what they’re already telling you they most want/need.

For example, if you’re selling a variety of online marketing or web services, instead of trying to force them to buy a particular SEO package to help rank their site, why not ask them what they think their biggest issues are right now with their business? You might find that they really don’t care much about their ranking but might instead be focused on their social media, e-mail list management, or some other service that you could easily do for them.

Once someone tells you what their issues are, ask them what they think that would do for their business if those issues were solved, and then ask them how much more they think they could make with all of those things being fixed and running smoothly. This lets THEM tell YOU the value those services mean to them rather than you trying to convince them of the value that you can bring to the table. The more you talk about yourself or your services instead of just listening to what their needs are, the less likely you are to typically land those sales.

And, as an added bonus, this method works well both for prospects who’ve never bought from you, as well as for existing customers that you could sell other things to.  For instance, you might find that all of your clients of one service are practically begging to buy a different service if only you offered it! And this might be incredibly easy for you to either offer or outsource.

One of our clients once was able to nearly double his net income just by finally asking what his current clients also wanted … and then simply offering them that after years of not selling them anything else! It’s amazing how much money is often left on the table by most businesses out there (even we’re guilty of that from time to time). You also might be surprised at what your customers say that they want, as it might be completely different than what you think they’d want.

So ask your prospects and clients what their needs are and what would help them the most and then provide them with a product/service that fulfills that need. Do more listening than talking to land the most sales.

For more help mapping out your upsells and sales funnels, so you can look at how you can increase your business, check out this software that helps you build out your sales funnel. BizFire's Free Funnel Maker & Analyzer.

How to Access A Whole New Set of Leads By Partnering With Other Businesses

Looking for new customers? Or a way to make a whole bunch more sales? You’re going to love this strategy then! Think about other business that you could partner with, that you don’t directly compete with, where you could offer value that will make you both a lot of money. Think about the customers a business already has, and whether those same customers would be interested in your own product or service. Now, think of how you can make your offer a win-win for you and the other business. This is a great way to access a whole new database of potential clients for yourself, and give the business you’re partnering with an opportunity to upsell their current clients by offering them your service (for a cut of your fee).

For example, if you sell homemade candles, reach out to boutiques to see if they'd be willing to sell your candles (even without them buying them first - just sharing in the sales). Or if you sell a social media management or SEO service, reach out to web design firms that might not offer your services to their clients, but offer them a good chunk of the sales PLUS offer to do all the work, support, etc. for their customers AND let them market it as their own (a win-win for both).  Or if you're a programmer or have a tool of your own, reach out to market leaders in your industry who might be able to sell a lot of your product and let them white label it (sell it as their own) for a good cut of the profits while you just maintain it and do support for it. One good deal here can be more than a full-time living or a good little business all by itself.

We’ve started six and seven figure businesses by making such deals, and it all starts with just reaching out when you know both sides can benefit.

So have a look for other businesses that you don’t directly compete with that you could partner with. Then look at how them selling your product can be a win-win, whether it’s a share in sales, fulfilling a need their clients have but they don’t offer (and allowing them to market the service as their own) or white labeling your product for their clients.

To find businesses to partner with, check out our business lead tool here: Macroleads

How Going For The "Big Fish" Deals Can Increase Your Business

Too often business owners try to fight over the scraps. They try to make deals or land sales with anyone and everyone that they can find, regardless of if those deals are barely worth any money to them.

It’s amazing what can happen when you try to go for the bigger clients or choose bigger businesses to partner with. Just a single deal can often make for a very good month (or even year!).

There’s two main ways of doing this. First, you can target more high-end prospects with higher end offerings. By raising your prices and offering more “done for you” services and products, you can try to target the elite buyers instead of focusing on being the low-priced leader barely scraping by. The second way is to try to focus on big “competitors,” or on other business owners who are far bigger than you in a similar market, but not necessarily competing, and then trying to strike a deal with them to sell or promote your offers (for a big cut). If you make this hands-free, super easy, and very profitable for them, you’d be surprised how many are willing to do deals with you.

One way of doing the second suggestion here is by offering to white label your product or service. This is where you allow someone to sell your offer as their own while you do all the work to fulfill it. This can be a win-win for both, as they can get a good cut of the sale for doing virtually nothing except making easy sales for you, while you fulfill the sales, do the support, and make lots of extra sales without having to spend money on advertising or do any marketing yourself. A single big fish deal like this can make an entire business.

One thing that still amazes us to this day is that it’s often just as hard to make a huge sale or business deal as it is to make a tiny sale or business deal, yet the vast majority of people tend to focus on the little fish because they don’t think they’re able to land a bigger deal! This can be applied to almost any aspect of business – whether it be finding big players to partner with, selling high end products / services, or even just being an affiliate for more expensive products! Quite often times it’s just as hard to sell a $5,000 product as it is to sell a $50 product, as long as you’re targeting the right kind of prospects. One just results in you making a lot more.

Try going for the big fish now and then, whether by going after more elite prospects, at higher prices with better offers, or by seeking out big partnerships to do white label deals, where they sell your offers for you for a cut.

For more great marketing and sales tips to increase your business, check out this book 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.

The Trick to Keep Your Customers Continuously Purchasing From You: The Benefits of A Loyalty Program

It’s often way more effort and expense to find new customers than to sell again to your current customers. So how can you persuade your current customers to continuously purchase from you? One way is to put in place a loyalty program that keeps them coming back for more.

A loyalty program is a great way to encourage customers to keep purchasing from you, make them feel special and reward and thank them for their continued business. Most loyalty programs involve rewarding customers when they buy regularly from you or have purchased a certain amount from you, whether it’s in free products or discounted future purchases.

For example, think of your local coffee place. Many local coffee shops have a simple punch-card loyalty program, where you purchase 5 coffees and receive your 6th coffee free. The reward, of the free 6th coffee, encourages people to keep coming back to the same coffee place to indulge in their caffeine kick.

Think about how you can encourage and reward your customers for their loyalty. Implement a loyalty program that rewards customers, through free products/services or discounts for future purchases, when they regularly purchase from you.

Want more tips on retaining customers and other money making marketing strategies? Check out this book here 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!

How To Build A List of Customers You Can Market To Over And Over Again: The Benefits of A Membership Program

A membership program is where your customers sign up, either for free or for a fee, to be part of a community or elite club. As an incentive to sign up they often receive special discounts, invites to product launches, early access and other rewards. The benefit to you is that by offering incentives and rewarding customers’ loyalty, you encourage them to keep coming back to you and buying from your business. You also have the benefit of beginning to build a list of clients that you can regularly market to and offer deals to.

For example, if you have an online store and sell health food products, you could create a VIP membership program for customers, where one of the main benefits is free shipping. You could also offer special deals, such as a free gift (perhaps a sample of a new product you want to promote) with each purchase over $30. The free shipping encourages people to join your VIP Membership Program, now allowing you to continue to regularly market to them, and the free gift with purchase offer incentivizes them to purchase from you.

For another example, if you sell a weight loss course online, you could have a free or paid upsell Facebook group page where they can more easily reach you, interact with others, ask questions pertaining to their own weight loss journey, etc.. This has two main benefits: 1) It can increase the chance that they’ll see future messages / marketing from you (like via Facebook) and 2) It can be a super easy upsell that you can add without any extra real work on your part to initially make it! For instance, you can sell access and include the ability to ask you any question and get a response from an expert, which in the eyes of a lot of prospects can be a huge value. However, to you, it might be something super easy that you might do anyway (answering your customers) but now you can get paid for it!

So consider creating a membership program, where your customers become part of a community, and receive special benefits, (for example, free shipping, early access to sales, special deals, free gifts with purchase). This allows you to start to build a list of leads and customers to market to and also encourages customers to continue to purchase from you.

For other strategies on how to build a customer database and other great marketing tips, check out this book here 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!

How to Show Value and Position Your Price to Encourage Customers to Buy

One way to show value and highlight the great price you’re offering your customers is to point out when you are giving a discount or savings, as this lets customers know you’re giving them a great deal and lots of value. A discount also has a psychological effect - we feel we are getting a better deal and are more likely to buy. Seeing that an item is discounted not only is an incentive to buy it now, it can also encourage new users to buy that might otherwise have not considered it.

For example, when listing your price, you might write: "$97 --- 50% Off Today!" This makes people feel they are getting a great deal, helps them justify the purchase to themselves and is more likely to push them over the line.

If you have several similar offers that are slightly better or more/less expensive than the other, instead of just listing off the benefits of each one next to their price, you can also not only list off the savings, but say “Good Deal,” “Better Deal,” and “Best Deal” next to each one (or “Most Savings” or something similar). Never assume that people will just do the math in their head and know which one is the best deal.

Think about how you can apply this to your business. Can you put a savings amount next to a price point (eg, “$97 --- 50% Off Today!)? This makes customers feel they are getting a great deal and can encourage customers to buy that may not have bought before.

After more tips to show customers the value of your product? For more marketing tricks and strategies, check out this book here: 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!

How To Make Money Using Social Media

It takes a while to understand that social media sites are developed for more than just entertainment and de-escalation of boredom. You can make money through social media without selling anything. These platforms are, believe it or not, perfectly designed to be used as money-making machines. It may take you a little time and a lot of effort to get recognized by other social media users. You'll need to build an image and audience on social media. You'll need to build an audience and engage in an effective social media content strategy. Over time, as your audience grows and you accumulate more and followers a number of new income opportunities may open up to you, and you'll never have to create a store or start your own business if you don't want to. Once you have a substantial audience, here are some ways you can make money with your popular social media account:

1: Brand Promotion:

Some of the most effective marketing is done through ads and promotions online, but not all of it is pay per click advertising. Many companies will turn to famous and popular celebrities to promote or endorse their products. If you become a social media influencer companies may reach out to you for brand promotion deals. Companies know this is a great way, especially to reach a targeted audience.

Example: Look at Tecno Mobile who launched a Tik Tok campaign to reach out to teen users, which comprise about 90% of the website's audience.

2: Shout-outs:

Shout-outs, especially among young people and millennials, are becoming one of the most common social media promotion tactics. You find someone who is a highly influential social media personality with an audience that fits your target market and you get them to give a shout-out to their audience about your page or business. Not only can you gain new customers this way, but also followers and viewers for your other pages online. If you become influential enough on social media, other influencers and companies may reach out to you for a paid shout-out.

3: Selling Arts And Crafts On Social Media:

Millions, maybe even billions of social media users all over the world have a love for the arts. Who doesn't love seeing the creativity of another person in action through arts, crafts, and other special talents. Showing your creativity and talents in action and putting them on display is a great way to build a solid social media following if you do it right. In addition to getting the influence though, it also opens up the door to money-making opportunities. Many artists are already selling on Instagram, and Facebook is starting to break into E-Commerce as well. If you have talents and hobbies you're good at and passionate about, you may be able to turn it into a social media business.

Keeping Followers Engaged With Content

Building a following and keeping a following on social media follow somewhat similar strategies, in they evolve the constant creation of content. You need content that is original, unique, and will keep relevant users engaged, and it has to be constant. Keeping up with all the content you need to keep your following strong can be demanding, but it's very much worth it, and made easier by user-friendly software like News Poster to help get you started with relevant content rolling on your page.