How Listening to Your Clients Wants and Needs Can Help You Land More Sales

Business owners often do more talking than listening. When it comes to making sales, often it’s best to do more listening than talking. Instead of overthinking and brainstorming what your prospects might want, why not just ask them? You’d probably be surprised at how easy it can be to sell them what they’re already telling you they most want/need.

For example, if you’re selling a variety of online marketing or web services, instead of trying to force them to buy a particular SEO package to help rank their site, why not ask them what they think their biggest issues are right now with their business? You might find that they really don’t care much about their ranking but might instead be focused on their social media, e-mail list management, or some other service that you could easily do for them.

Once someone tells you what their issues are, ask them what they think that would do for their business if those issues were solved, and then ask them how much more they think they could make with all of those things being fixed and running smoothly. This lets THEM tell YOU the value those services mean to them rather than you trying to convince them of the value that you can bring to the table. The more you talk about yourself or your services instead of just listening to what their needs are, the less likely you are to typically land those sales.

And, as an added bonus, this method works well both for prospects who’ve never bought from you, as well as for existing customers that you could sell other things to.  For instance, you might find that all of your clients of one service are practically begging to buy a different service if only you offered it! And this might be incredibly easy for you to either offer or outsource.

One of our clients once was able to nearly double his net income just by finally asking what his current clients also wanted … and then simply offering them that after years of not selling them anything else! It’s amazing how much money is often left on the table by most businesses out there (even we’re guilty of that from time to time). You also might be surprised at what your customers say that they want, as it might be completely different than what you think they’d want.

So ask your prospects and clients what their needs are and what would help them the most and then provide them with a product/service that fulfills that need. Do more listening than talking to land the most sales.

For more help mapping out your upsells and sales funnels, so you can look at how you can increase your business, check out this software that helps you build out your sales funnel. BizFire's Free Funnel Maker & Analyzer.

Why Your Website Never Ranks Well

In terms of cost-efficiency, the most crucial method for attracting traffic to your website is through organic searches. They allow you to reach people who don't even know about your site initially but are searching for a specific product or service related to your website. The primary factor of the success in organic searches boils down to the ranking of your website on search engine results pages (SERPs).
There are a ton of factors that may contribute to your website may not be ranking well on search engines. Some of these reasons are:

A Slow Website

Millions of search results are available to the user as soon as they enter a keyword into a search engine like Google. With such a massive amount of data available on the Web, it's become challenging to hold users' attention for extended periods of time.

Pages that load faster not only provide excellent user experiences but also play a huge role in SEO ranking. Site speed is an official search ranking algorithm in Google that should be kept in mind during website development and management. If your website is not being ranked well, you must ensure that it can be loaded quickly on any desktop along with mobile devices. Mobile site speed is just as important.

Ambiguous Keywords and Title Tags

Ranking your website will become difficult; it is not clear to search engines what kind of products, services, and solutions you are providing to your users and their concerns. Content must be made clear. Make it easily understandable people, what they are reading. The use of appropriate keywords is a necessity in achieving clarity in your content.
Title tags are a crucial part of website ranking. Tags that start with a critical keywords perform much better than those in which the keyword is placed in different positions. Make sure that the title tags of your website are appropriate and work with the content of your website.

Similarly, many publishers make the mistake of writing an ambiguous descriptions and headings that are not related to the content of the page. As a result, such pages are penalized in the ranking.

Unoptimized Content

Content optimization is essential for the ranking of a website. It includes the optimization of the written content as well as images, audio, and other visuals used on a website. Many people use Google to search visual content, and if your website does not have optimized images, it is unlikely to be ranked high on the SERPs. High-quality images, videos, infographics, and other media content must be used to provide a good signal to Google for more top content ranking.

Poor Quantity and Quality of Inbound Links

Generally, a large number of links from other websites to your pages will ensure a high ranking of your website. The quality of the links also matters in this regard, so the links should originate from authority websites.
Irregular Publishing

It is not enough to just publish an optimized post on your website every week or so. Instead, the publishing should be regular and consistent to boost website rankings.

It has been shown that many websites are don't rank well because of irregular publications. Usually, SEO ranking experts suggest uploading at least two to three high-quality posts per week. Regular updates from your website help in engaging your audience, and the traffic will increase too.

The latest content on your sites makes it clear to search engines that you are still active on the website and working on it to make the content fresh and relevant. Moreover, the material should be adapted according to the circumstances of the publication time. In other words, stay up to date. This way, you're most likely to rank very high on search engines. Why? Because your page will provide relevant content about what's going on NOW.

SEO Practices are not being followed

SEO is one of the hottest topics in website management today. Many courses, books, blogs, and guides are available on the internet about the best practices of SEO. Having an SSL certification on your website, using suitable title tags, uploading relevant content, writing engaging meta descriptions, and implementing on-page SEO practices are some of the many latest SEO trends that increase the ranking of your website.

The focus of strong SEO is how content of your website will stand out in the search engines to ensure its ranking improves. If you've had trouble ranking your website, you probably haven't implemented good SEO practices.
If you have a website that's not seeing the ranks you desire consider programs like Web Fire. You'll be able to root out issues with your website and substantially improve its rankings in a fraction of the time and cost it would entail if you tried to go without.

How to Increase Your Profits by Offering A Range of Different Upsells

Looking for a way to capitalize on the value each customer is worth to you? An easy way to do this is by offering different upsells. Upselling is offering a complimentary or upgraded version of a product/service that a customer is currently purchasing. One of the most well known upsells can be heard when you head into your local fast food joint: “Would you like fries with that?” Even not so great upsells can add a quick 33% or more to your revenue stream.  Some really good upsells or funnels can even double your initial sales or more! An upsell is a great way to increase the total value of a sale.

For example, if you run a dance school, and each class is $15, you could provide a number of upsells. You could offer 3 different upsells, of varying amounts:
Upsell 1 - 4 week course for $50
Upsell 2 - Gold Membership where for $120 a month you can attend as many classes as you like.
Upsell 3 - Pro dance package for $200 a month, which allows you to attend unlimited classes and receive 2 private classes a month.

A good upsell path, often referred to as a funnel, can make or break a business. One model that we’ve used over the years is to offer a crazy deal on the front-end (a low priced, deeply discounted offer or a free plus shipping and handling offer) while having several upsells ranging from continuity offers to high end offers. The money is made in the upsells – not on the front-end – in this case. We’ve started multiple seven figure businesses this way over the years, and the model is easily repeatable in almost any niche, but it wouldn’t be possible without a great upsell path.

But it’s important to note that you don’t have to build a business around an upsell path like we did (although that certainly can work). Just adding one or two upsells to your existing offer can greatly increase your earnings with minimal effort.

For instance, we helped another business owner once with a new offer that he was about to launch. We encouraged him to add at least one upsell to it, but since he was behind on his launch schedule, he was very hesitant and didn’t feel he had enough time to do so. So we said to just create a simple offer based on something he already sells, shoot a quick video on his iPhone, and throw it up on a page to see what happened.

The quality of his video sucked, he looked like he was on zero sleep (or high…), yet when he launched his new offer, the upsell made quite a few sales! In fact, the upsell actually MADE MORE MONEY than the front-end offer itself. It was responsible for about two-thirds of the total money made. That means that if he didn’t follow our advice, his launch would’ve been a third the size that it was (costing him tens of thousands of dollars just in those few days).

Upsells don’t have to be perfect, but you need to have them!

So consider offering a range of differently priced upsells to your customers to increase the total of each sale. Your upsell could be a complimentary or additional option on the offer your customer is already purchasing. Remember, include at least one upsell!

For more great upsell ideas and strategies to grow your business through improving your sales funnel, check out his awesome tool: BizFire's Free Funnel Maker & Analyzer

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How Can Simple Tweaks Drastically Improve Your Sales?

Making huge gains in traffic on your website and social media accounts is excellent, but what matters the most is generating conversions. There is no use in spending a large amount of money on extensive marketing campaigns if no one is buying your product or services or signing up for your website.

Many tweaks can drastically improve your sales. 5 of the most important ones are discussed below:

1. Make The Benefits Conspicuous.

All of the benefits offered by your products and services should be prominent on your website. The landing page and homepage are important in making these advantages known to potential customers immediately. Some examples of benefits your customers will love and should see might include free delivery, customer support, discounted offers, and giveaways on certain purchases. All the unique selling points of your business should be emphasized to convince the customers about the importance of what you have to offer, front and center on your website.

2. Use Credibility Markers

Using credibility markers can definitely be the tweak that you have been looking for. It can skyrocket your sales to unprecedented levels because the trust and experiences of previous customers are essential for the new potential customers.

Examples of credibility markers contain reviews and testimonials at a dedicated page on your site. Social media pages like Facebook understand this strategy and utilize it on their business pages. Facebook for example, has a specific review section for business pages they offer their users. Make sure you ask your happy customers to leave a fantastic review for you. You can also derive a huge advantage in improving your sales if you manage to get an influential personality in your business area to endorse your brand.

3. Call to Actions

The aim of your business and its site should be unambiguous to the audience to maximize the success of its aims. If for instance, you are building a lead generation page a professional contact or submission form should prominent, easy to understand, and easy to use for visitors that may turn into customers.

If you have products available for sale they should also be easy to see and buy as well. Along with this devices you'll need to craft a strong call to action to seal the deal.

4. An Efficient Conversion Process

The conversion process should be as easy as possible for potential customers.”Click here, buy this, fill out this easy form” you need to streamline the process for your customers, and to maximize your sales.

Many business owners overlook this strategy, but it is very simple to implement. The method of purchasing products and check-out should be modernized and streamlined to increase the sales of your business. Don't ask your users for unnecessary information and try to make the buying process as fast as possible before they remove the order and change their minds.

5. Improve Your Website

The style, design, and structure of the website of your business should be captivating for your visitors. It should keep them engaged. An optimial website can be achieved by adding attractive content and making use of other tweaks like:

• Adding Images And Videos

A large portion of online visitors are more likely to watch a video than they are to read lengthy content. Hence, it is a good idea to add videos on your website and inform potential customers about your products, services, and qualities of the company via videos. Engaging and high-quality videos will keep the users hooked on the page of your business, and the chances of selling will increase.

• Faster Loading Times

Consider the fact that people have a very small attention span nowadays and are constantly clicking away and swiping on their phones. Your website needs fast loading times to make sure it is easily accessed by users, and that they don't move on to other sites. It has a huge impact on conversion rates. Allocate a decent budget to site optimization to enjoy more sales.

Every business owner must keep in mind that the ultimate goal of tweaking the sales processes is to attract more customers and optimize the conversion rate. The whole process requires energy, time, and financial resources. You will have to keep testing new things to find out the best approaches and eliminate the ones that do not work for your company. With time fruitful impacts will begin to show in terms of sales and total revenue from your business.

All of this can be made easier by using a simple, optimal program that audits your business from the inside. BizFire's Free Business Analyzer and Growth ToolTOOL is a great way to save yourself the time and headache of working out these tweaks in your business on your own.

Pricing Strategies to Increase Your Sales

How can you price your product in a way that psychologically impacts your customer into believing they’re getting a great deal? When people see the difference, between your normal price and your sales price, it influences their decision to purchase. By having a “normal” price listed it creates the impression that the deal they are getting is awesome. They’re getting all this value at a price that is way less than “normal”. People love to believe they are getting a bargain and by listing both your normal and sale price side by side, it highlights the value they’re getting for their money.

For example, when you list your pricing, write it as, "Normally $197 -- Only $97 Today!"

You can also come up with reasons to have such discounts listed. These reasons can be mentioned next to the discounted price as well. These could be things like a holiday special, inventory closeout, end of year special pricing, manager’s special, etc.. Any reason works and makes it seem like a legitimate deal that customers have to take advantage of.

Remember, people love a bargain. So create the perception of a great deal by listing your “normal” price next to your sales price (eg, "Normally $197 -- Only $97 Today!"). Also consider names for special deals just to have a reason for that deal (like a holiday discount or manager’s special).

For more great pricing strategies, as well as little-known marketing tricks, check out this book: 50 Marketing Tips & Tricks Learned After $100 Million in Sales Over 20 Years!.

How to Access A Whole New Set of Leads By Partnering With Other Businesses

Looking for new customers? Or a way to make a whole bunch more sales? You’re going to love this strategy then! Think about other business that you could partner with, that you don’t directly compete with, where you could offer value that will make you both a lot of money. Think about the customers a business already has, and whether those same customers would be interested in your own product or service. Now, think of how you can make your offer a win-win for you and the other business. This is a great way to access a whole new database of potential clients for yourself, and give the business you’re partnering with an opportunity to upsell their current clients by offering them your service (for a cut of your fee).

For example, if you sell homemade candles, reach out to boutiques to see if they'd be willing to sell your candles (even without them buying them first - just sharing in the sales). Or if you sell a social media management or SEO service, reach out to web design firms that might not offer your services to their clients, but offer them a good chunk of the sales PLUS offer to do all the work, support, etc. for their customers AND let them market it as their own (a win-win for both).  Or if you're a programmer or have a tool of your own, reach out to market leaders in your industry who might be able to sell a lot of your product and let them white label it (sell it as their own) for a good cut of the profits while you just maintain it and do support for it. One good deal here can be more than a full-time living or a good little business all by itself.

We’ve started six and seven figure businesses by making such deals, and it all starts with just reaching out when you know both sides can benefit.

So have a look for other businesses that you don’t directly compete with that you could partner with. Then look at how them selling your product can be a win-win, whether it’s a share in sales, fulfilling a need their clients have but they don’t offer (and allowing them to market the service as their own) or white labeling your product for their clients.

To find businesses to partner with, check out our business lead tool here: Macroleads